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Does Your Customer Experience Meet the Nordstrom Standard?
When was the last time you had an extraordinary customer experience? An experience that left you feeling so warm and fuzzy that you’d never consider spending your money with anyone else? For me, it was with Nordstrom. Confession time: I’ve got a bit of a shopping problem, and Nordstrom is where I get my fix. […]
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Megan Macaluso Joins ESG as Vice President of Strategic Development
Education Services Group, LLC (“ESG”), the leading Customer Success as a Service provider, is proud to appoint Megan Macaluso as Vice President of Strategic Development. In her role, Megan will oversee Business Development and will be integral in expanding ESG’s Customer Success solutions. Michael Harnum, CEO of ESG, stated, “I’m very excited to have someone […]
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