CSaaS: The ESG Advantage
Customer Success as a Service is helping companies efficiently extend their customer coverage model with a pay-for-performance approach powered by people. ESG is pioneering Customer Success.
We ensure positive customer experiences that drive customer success and your ROI. We work directly with end-users to proactively help them get the most out of their products and services, which in turn allows product and service companies to improve revenue stream profitability and reliability.
How? We provide the people and processes to close your customer coverage gap and sell more customer education. Our team of professionals act as an extension of your existing Customer Success and Education Services strategy, providing proactive customer management that drives success at all levels.
In the end, ESG helps you generate more revenue from your existing customer base, reduce churn, increase transparency and visibility in the sales process, and improve the predictability of your revenue stream.