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Sales Development Representative

Overview

Education Services Group partners with technology companies on Education Revenue Management.   Sales Development Representatives focus on various aspects of sales and customer service around a client’s education offerings.

Description

Sales Development Representatives will be responsible for managing a combination of inbound Chat and call leads to handle service related questions and generate sales revenue through identification of opportunities.  Additionally, a portion of time will be focused on outbound sales calls to a defined list of contacts to focus on selling public training education and identify leads for private events.

Sales Associates will perform the following tasks on a daily basis:

  • Phone and email communication with IT professionals regarding:
    • Class schedules and availability
    • Certification programs
    • Course content and learning objectives
    • Registration and cancellation policies
    • Payment options
    • Other related topics
  • Guide students in the navigation of the software company’s website in order to  access course overviews and defined learning tracts
  • Support on-line Chat line and communication
  • Provide support in the actual registration process
  • Help students to self select the appropriate courses
  • Secure additional same company contacts through referrals

Key Measurement:

  • Student registrations
  • Lead revenue identified
  • Call activity
  • Chat activity
  • New contacts
  • Process and product knowledge

To apply, please send resume, cover letter and salary requirements to careers@esgsuccess.com.