ESG has spent more than 15 years helping our clients’ customers realize maximum value from their purchases. Guided by our expertise, we’ve developed an Outcome Based Sales Methodology that enables us to leverage the power of human interaction throughout the customer lifecycle to help clients find untapped revenue, from the top of their segmentation to the bottom.
How Does It Work?
With ESG, your customers are nurtured through every stage of the lifecycle, and our process-driven formula results in churn reduction, renewal rate improvement, and turning more of your customers into product and service advocates.
Through proactive customer management, we focus on driving your customers’ perceived value of your product or service while keeping an eye on your long-term objectives through a cross-functional team effort.
When combined, our people, our Outcome Based Selling Methodology and our proven process produce game-changing ROI, from higher adoption and lower churn to better customer relationships and stronger bottom lines.