Guided by expertise in campaign strategy, Digital Customer Success, service development, content creation, and brand identity, Marley is our go-to girl for all things digital. Marley leads ESG’s marketing and brand strategy, our Digital Customer Success practice, and the portfolio of services that comprise Customer Success as a Service®. Using the power of automation, Marley and her team cultivate campaigns that build demand and improve customer adoption, retention, and value for both ESG and our clients.
Before joining ESG, Marley led marketing programs within startups, nonprofits, retail, and the arts. Her multi-industry experience has developed her unique approach, which combines a carefully crafted balance of both creativity and analytics to deliver tangible results and a superior customer experience.
A Minnesota native, Marley now calls the Mile High City home. In her free time, you can find her devouring true crime podcasts, traveling, or exploring the Rockies with her husband and their pup Luna.