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Rants of a Customer Success Analyst: AI Didn’t Fix the Problem. It Made It Faster.
Are AI Tools Actually Making Customer Success Teams More Productive? In fifth grade, I walked into band class, sat down behind an alto saxophone I wanted nothing to do with, and decided I’d had enough: the soggy sliver of wood pressing against my lip and pretending that was normal, dragging cork grease across the mouthpiece like some kind of woodwind lipstick, and […]
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