At ESG, we believe:
Everyone should be treated with common courtesy and mutual respect
Our employees are our top priority, in that our employees will take care of our customers while accelerating their own professional growth
To exist, a company must have customers whose trust has been earned
Recurring revenue, driven by the subscription economy, should be pursued, defended, and grown through a strong Customer Success practice
Customer Success begins well before the sale
Customer Success leaders need a strong team structure around them to build their practices and achieve ever-heightened expectations