Customer Success Services

Customer Success as a Service  is helping companies efficiently extend their customer services coverage model with a pay-for-performance approach powered by people. As a Customer Success Company, ESG is leading the way in growing new revenue and important business KPIs.  The success of the customer is at the heart of what ESG provides.
What is Customer Success as a Service (CSaaS)?
What is Customer Success as a Service (CSaaS)?Learn how ESG has reshaped the tired, old customer service paradigm to help companies achieve Customer Success by closing the customer coverage gap.
Expand Your Customer Coverage with Virtual Customer Success Managers
Expand Your Customer Coverage with Virtual Customer Success ManagersLet our Virtual Customer Success Managers (vCSM) extend your customer coverage to complement your internal resources and strategy.
Customer Success at Scale: To Automate or Not
Customer Success at Scale: To Automate or NotAre you maxed out on your Customer Success (CS) headcount but have the strategic need for more human interaction across your customer base? Download our how-to guide.

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