The ESG Customer Success Maturity Assessment was created to identify specific areas of strength and growth opportunity for your business. The assessment takes place during a two-to-four-hour deep dive session and consists of over 150 questions in the 17 areas of our Customer Success Maturity Model, which are critical to build, operationalize, and transform your CS organization.
After the ESG advisory team reviews your responses, we’ll reconvene for a one-hour results session. You’ll walk away from that session with a comprehensive readout of where you stand today and specific guidance on how to improve maturity in each key area.
Maturity Assessments are valued at $20,000. Enter to win yours 100% on-the-house by submitting the form below.