Global Vice President of Customer Success and Renewals, Sitecore
|Lara brought her expertise to discuss transformation and Customer Success. Customer Success igniting a company’s transformation is a very complicated topic that almost everyone in the CS world struggles with. It challenges teams, it challenges technology, and it challenges our very innate desire as humans to seek stability. Lara was joined in conversation by host Peter Armaly, another Customer Success pro who knows a thing or two about driving change in complex environments.