Partner Success: The New Frontier

Star Hofer

Star Hofer
Chief Customer Officer

Carlos Quezada
Head of Digital Services Strategy & Customer Success


Multi-modal. Multi-channel. Multi-layered. These are just a few of the many components that make enabling Partner and Customer Success through the channel so critical and so complicated. Companies large and small are recognizing the power of Partner Success to enable their channel partners in delivering a consistent customer experience to their shared end users, and it is quickly becoming the way of the future. During this session, Partnerstack’s Star Hofer and Aruba’s Carlos Quezada shared their own real-life experiences on what worked and how they overcame the inevitable challenges along the way to building successful Partner Success programs.


Watch the recording