ESG presents….Rants of a Customer Success Analyst: a real, raw, authentic, and curious look into Customer Success Operations & Analytics.

Jump into the mind of ESG’s Senior Customer Success Analyst, Justin Garlock as he uses real-life, personal experiences to deliver insight into the world of customer success operations and analytics. Learn what crocheting and customer health scores have in common. Discover how your data management methodologies can benefit from the way you eat your ice cream. Experience how an epic game of dodgeball can help improve the way you use NPS.

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